Terms of service

Terms of Service

Last Updated: June 13/06/2026

Welcome to Plaura.

These Terms of Service govern your use of our website and the products and services offered by Plaura. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Overview

Plaura provides thoughtfully designed products intended to help customers enjoy creativity, relaxation, and mindful moments.

Our website is hosted and powered by Shopify, which enables us to securely offer products and services to customers worldwide.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You are legally capable of entering into binding agreements.

  • Any information you provide is accurate and complete.

Products & Pricing

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on screen settings.

  • Prices may change without notice.

  • Product availability may change at any time.

  • We reserve the right to discontinue products without prior notice.

Plaura reserves the right to refuse or cancel any order at our discretion.

Orders & Billing

By placing an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Restrict orders that appear fraudulent or abusive

  • Verify payment information before processing

If an order is cancelled after payment has been received, a full refund will be issued.

Shipping & Delivery

Shipping times provided on our website are estimates and are not guaranteed.

While we work closely with our shipping partners to ensure timely delivery, Plaura is not responsible for delays caused by:

  • Customs inspections

  • Carrier disruptions

  • Weather events

  • Incorrect shipping information provided by the customer

  • Circumstances beyond our reasonable control

Returns & Refunds

Returns and refunds are governed by our separate Refund Policy.

By placing an order, you acknowledge that return eligibility, refund processing, and exchange conditions are subject to that policy.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product photography

  • Graphics

  • Designs

  • Text

  • Website content

is the property of Plaura and may not be copied, reproduced, distributed, or used without prior written permission.

Acceptable Use

You agree not to:

  • Violate any applicable laws

  • Interfere with website security

  • Attempt unauthorized access to systems or data

  • Upload harmful code, viruses, or malware

  • Use the website for fraudulent purposes

  • Infringe upon the rights of others

Violation of these Terms may result in immediate termination of access to our services.

Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

Plaura is not responsible for the content, policies, or practices of third-party websites or services.

We encourage you to review their terms and privacy policies before engaging with them.

Disclaimer

Our products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Plaura makes no warranties, express or implied, regarding:

  • Website availability

  • Product performance

  • Accuracy of content

  • Uninterrupted access to services

Your use of the website is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Plaura shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website

  • Purchase of our products

  • Service interruptions

  • Delayed deliveries

  • Errors or omissions in content

Our total liability shall never exceed the amount paid for the product or service giving rise to the claim.

Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Changes To These Terms

We reserve the right to modify these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@ordershelpcenter.com

Plaura
742 Meadow Ridge Road
54623
United States